MHHS Precautions for COVID-19
All clients are required to wear masks and maintain social distancing while on Society property. If you are entering the building for services, your temperature must be checked at the front door and sign our visitor log. Hand sanitizer is available throughout the facility.
Each of our pet meet-and-greet areas has a maximum capacity that we strictly observe, and all common surfaces are sanitized between visitors. If you arrive early for your appointment, you may be asked to wait in your car until your scheduled time. If you are more than 10 minutes late for your appointment, you will be asked to reschedule.
We are scheduling spay/neuter and wellness clinic appointments in Menands. We are working hard to ensure the safety of our clients and the animals. When making an appointment, we will explain the drop-off and pick-up procedures that are in place. See our Spay/Neuter page >> or Wellness page >> for more information and to learn how to schedule an appointment.
Adoptions for cats and small animals (such as rabbits, rats, ferrets, etc.) can be completed by walk-in adoptions. Please be prepared to bring your new pet home the same day. If you prefer a virtual adoption appointment, please call us to set up a time.
If you are interested in adopting a dog, you must make an appointment. Many dogs can go home the same day, and adopters can make an appointment at your convenience. Please note those appointments are NOT tied to a specific dog, and does NOT put a dog on hold. Dogs on the website with a pink border require adopters to fill out an inquiry form. These dogs are currently part of different programs at the shelter, and the goal is to make sure that an adoption will be successful both for the family and the dog.
Please note that appointments book up to two weeks out, so the animals you see on the website may already have been adopted prior to your appointment. Check our adoptable pets page right before your appointment to see who is available that day.
Surrendering your pet always requires an appointment. Pets undergo a physical and behavioral assessment to determine if they qualify for our adoptions program. During the pandemic, you will be asked to wait outside while your pet is assessed. For more information about surrendering a pet, visit our rehoming page >>
If you find a stray animal, check if it is wearing an ID tag. If not, you can bring the pet to a local veterinary office to have it scanned for a microchip and post the pet on local social media groups. If you have exhausted the options available to you, call your local Animal Control Officer or the non-emergency police department phone number. Please do not bring stray pets directly to the Society as we may not be the appropriate facility to house the stray pet and do not accept pets from outside of our jurisdictions.
Pet Food Pantry clients can visit the Menands pantry any time between 10:00 am and 4:00 pm daily. The doors to our facilities are locked, so please knock when you arrive. For those who are ill or in self-isolation and live in Albany, Rensselaer or Saratoga County, we will drop off food at your door. Please call 518.434.8128 ext. 227 or email Nikki Gagnon >> to make arrangements.
Monetary donations >> are always our greatest need.
We also accept fleece blankets, flat sheets, pillow cases, gently used towels, items from our wishlist >> and redeemable bottles and cans. Items can be dropped off in Menands at our front entrance between 10:00 am and 4:30 pm daily. Redeemable bottles and cans can be dropped off at the bottle and can drop at our Menands location 24 hours a day, 7 days a week.
If you have any donations questions, please email us at firstname.lastname@example.org >>