MHHS Precautions for COVID-19

Updated: 3/27/20

 

As we face the impacts of the Coronavirus pandemic both globally and locally, it is critical that we all participate in keeping the spread of COVID-19 as limited as possible. To that end, effective Monday, March 16, the Mohawk Hudson Humane Society has enacted the following protocols to help ensure the health and safety of our staff, volunteers, the public and our animals.

 

Staffing - Onsite staffing is limited to only those essential to carrying out animal care and customer service. The rest of our staff is working remotely. We ask for your patience as we do our best to continue to provide essential services to our community.

 

Menands Animal Care Center - We are open, however, we have limited public access to the building in the following ways:

  • Adoption visitation is by appointment. If you wish to meet a dog, please contact us at bae@mohawkhumane.org. If you wish to meet a cat or any other type of animal, please contact us at customercare@mohawkhumane.org.

  • Surrender of owned animals is suspended until further notice. We will make exceptions only for hospitalized or deceased owners, or on a case-by case-basis for those who are quarantined at home. Please contact us at admitting@mohawkhumane.org.

  • Stray animal intake is limited to emergency situations only. Please contact us at admitting@mohawkhumane.org.

  • Casual visitors cannot be accepted at this time.

 

Food Pantry - The Pet Food Pantry at our Menands Animal Care Center is available. If you are in need of pet food, you may stop by the shelter between the hours of 10 am and 5 pm. A staff member will meet you at the door. If possible, please reach out to our Customer Care team in advance to let us know what you need. And for those who are ill or in self-isolation and live in Albany, Rensselaer or Saratoga County, we are able to drop off food at your door. Please call 518-434-8128, ext. 227 or email Nikki Gagnon to make arrangements.

 

Spay/Neuter and Wellness Clinics - We have temporarily closed both the Menands and Saratoga spay/neuter and wellness clinics to the public. We're utilizing this time to make some much-needed improvements to our Saratoga Clinic. The reopening dates for both facilities will be announced on our website and Facebook.

 

Donations - Monetary donations are needed most. We cannot accept any used items. For new items, please use a direct-delivery service such as Amazon or Chewy (see wishlist for more information). We are unable to accept redeemable bottles and cans until further notice.

 

Events, Meetings, Gatherings - All public events are postponed or canceled until further notice. The latest information will be posted on our website and Facebook.

 

Questions - If you have questions about any of our services or activities in light of these changes, please email us at customercare@mohawkhumane.org.

 

We thank you for your support and cooperation during this challenging time.