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Customer Care Associate

If your goal is to help animals, we'll pay you to do it! The Mohawk Hudson Humane Society has been providing shelter for lost, abused and unwanted animals since 1887. The Society is the oldest and largest animal protection organization in New York's Capital Region, receiving an average of over 6,000 animals per year. We are looking for energetic, reliable and hardworking individuals to join our high-performance team as full-time customer care associates. We are committed to enriching the lives of pets and people who love them - you should be too.

This position is a member of the administrative team. S/he is responsible for maintaining and promoting hospitality at all times, and welcoming and serving customers in a courteous, efficient and friendly manner, both face-to-face and on the phone. As part of this job, this individual is required to demonstrate good computer skills, accurately handle cash and charges, stand for long periods of time and present a friendly, outgoing, energetic and customer-service-oriented demeanor. High school diploma required. At least two years of previous customer service experience preferred. Must possess excellent verbal and written communication skills, and a high level of attention to detail. Must possess strong interpersonal and customer service skills, professionalism, courtesy, tact, sound judgment, ability to work well under pressure, ability to handle multiple tasks simultaneously and basic computer skills.

You do your best to take good care of the animals and people we serve, and we do our best to take good care of you. Benefits include no-cost individual health insurance coverage, paid time off and a 403(b) retirement plan. Pay begins at $10.00 per hour. To apply, please send a letter of interest and resume to:

Mohawk Hudson Humane Society
Attn: Careers
3 Oakland Ave
Menands, NY 12204
Or by

Animal Care Associate

If your goal is to help animals, we'll pay you to do it! The Mohawk Hudson Humane Society has been providing shelter for lost, abused and unwanted animals since 1887. The Society is the oldest and largest animal protection organization in New York's Capital Region, receiving an average of over 6,000 animals per year. We are looking for energetic, reliable and hardworking individuals to join our high-performance team as full-time animal care associates. We are committed to enriching the lives of pets and people who love them - you should be too.

If you are a friendly, self-motivated, reliable, flexible (evenings/weekends) and detail-oriented individual who enjoys people as much as pets, this position may be for you. Responsibilities include providing daily animal care that works to achieve the Five Freedoms for Animals, conducting adoption counseling and providing exceptional customer service. High school diploma, solid people skills and having a sense of pride in all you do are musts. This position requires lifting, bending and spending long periods of time on your feet. Read a complete job description here.

You do your best to take good care of the animals and people we serve, and we do our best to take good care of you. Benefits include a four- or five-day work week, no-cost individual health insurance coverage, paid time off and a 403(b) retirement plan. Pay begins at $9.70 per hour. To apply, please send a letter of interest and resume to:

Mohawk Hudson Humane Society
Attn: Careers
3 Oakland Ave
Menands, NY 12204
Or by

Vice President of Operations

The Mohawk Hudson Humane Society (MHHS) is the oldest and largest animal protection organization in New York's Capital Region, receiving an average of over 6,000 animals per year. Over the past decade, MHHS has transformed from an animal shelter to a nationally recognized humane organization, most recently selected as a mentor for The Humane Society of the United States' Sister Shelter Project, assisting shelters in Puerto Rico.

MHHS offers many of the typical programs you're familiar with: emergency housing for pet victims of domestic violence, a pet food pantry, low-cost spay/neuter services, vaccine clinics, volunteer program, humane law enforcement and, of course, high-quality pet care for displaced and homeless pets. But if you're tired of typical and are willing and able to define, design and implement programs and services that are exceptional, our Humane Society may be the fit you are looking for.

The Vice President of Operations reports to the President & CEO and works closely with the VP for Philanthropy & External Affairs, VP of Veterinary Services and VP of Finance, and directs managers to implement the strategic initiatives, as set by the Board of Directors, which further the organization's mission to enrich the lives of animals and the people who love them. Incumbent is a relationship builder and a face of the Mohawk Hudson Humane Society, representing the organization onsite, at public events and in the media. He/she is charged with ensuring the organization's culture is one that emphasizes high-quality animal and people care and will have a new, 32,000-square-foot animal care center, PetSmart Charities Everyday Adoption Center, offsite low-cost spay/neuter clinic, robust volunteer program, and a passionate and committed 47-person team to work with. We've created a culture that has extended the philosophies of The Five Freedoms for Animals to people, creating The Five Freedoms for Humane Care of People & Pets. In fact, the MHHS team scored the organization well above the norm in most categories of the UNC-Charlotte Shelter Employee Engagement & Development Survey.

Read a complete job description here.

To apply, please a letter of interest and resume with references and salary requirements, or mail to:

VP Search
Mohawk Hudson Humane Society
3 Oakland Avenue
Menands, NY 12204


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